Cahyo Rachmat Irawan, and Bergin Abisal Putra. “Peran Pelatihan Dan Pengembangan SDM Dalam Membangun Budaya Pelayanan Prima Di Bank Konvensional”. IJESM Indonesian Journal of Economics and Strategic Management 2, no. 2 (July 31, 2024): 1750–1757. Accessed October 22, 2026. https://journal.drafpublisher.com/ijesm/article/view/234.