ANG, W.; IMELDA SARI. Analisis Kepuasan Pelanggan Pada Platform E-commence Shope Menggunakan Metode Indeks Kepuasan Pelanggan (CSI). IJESM Indonesian Journal of Economics and Strategic Management, [S. l.], v. 4, n. 2, 2026. Disponível em: https://journal.drafpublisher.com/ijesm/article/view/550. Acesso em: 23 oct. 2026.